Completely 100% free · unlimited forms & responses · no limits

Free customer feedback form

Collect feedback with a form you embed on your site or share as a QR code. Send happy customers to public reviews and keep the rest private, so you fix problems before they become bad reviews. Completely free.

What is a customer feedback form?

A feedback form is a simple way to ask customers what they think and actually hear the answer. You put it on your website or on a card with a QR code, and people leave a rating and a comment in seconds — no app, no login on their side.

Busalab's form has a smart twist: a review funnel. Happy customers get pointed to your public review page, while anyone unhappy leaves private feedback that comes straight to you. You collect more good reviews and catch problems before they end up on Google.

How to collect feedback for free

No code, no card, ready in minutes.

1

Create your form

Set your question and, if you want, your review link for happy customers.

2

Embed it or print the QR

Paste one line on your site, or share the hosted page by link or QR code.

3

Read the responses

See every rating and comment in your dashboard as they come in.

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Why use Busalab's feedback form

Embed or QR code

Put it on your website or on a table card — whatever fits your business.

Smart review funnel

Happy customers go to public reviews, unhappy ones to you privately.

Catch problems early

Hear about issues privately so you can fix them before they go public.

Unlimited and free

As many forms and responses as you want, no expiry, no credit card.

All responses in one place

Every rating and comment listed in your dashboard, ready to act on.

No code needed

One line to embed, or just share a QR — no developer required.

Turn feedback into more 5-star reviews

Most happy customers never leave a review because no one asks them at the right moment. A feedback form on the table or on your site asks at exactly that moment, and sends the happy ones straight to Google or Trustpilot with one tap. The result is more public reviews with no extra work.

Fix problems before they become bad reviews

Just as important, an unhappy customer gets a private channel instead of the public one. You hear about the issue directly, get a chance to make it right, and protect your rating in the process. It's the single cheapest way to look after your reputation.

Frequently asked questions

Is the feedback form really free?
Yes. Unlimited forms and responses, completely free, no credit card.
Can I embed it or use a QR code?
Both. Embed it on your site, or share a hosted page by link or QR — no website needed.
Can it send happy customers to Google reviews?
Yes. In review mode, happy customers go to your public review page while unhappy ones leave private feedback for you.
Where do I see the responses?
In your dashboard — every response with its rating, message and date.
Do I need to write code?
No. Copy one line to embed, or just share the QR or link.
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